Chapter Four Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, all of which have the potential to turn a life around. ~Leo Buscaglia I glare at the ringing phone, take a deep...
Chapter Three No matter how great a warrior, a chief cannot do battle without his Indians. ~Anonymous The next patient up is a twenty-something-year-old married female from an area hospital ER. Before interviewing her, I glance over the ER reports and her alleged...
